Booking & Costs

Be informed from the beginning

Booking

To book a PET/CT or CT scan at INITIO you must be referred by a physician. Your physician must complete a requisition form and submit it to us along with any previous imaging reports. Once we receive it, our staff will contact you to obtain your detailed medical history and review the procedure with you.  Our physician will then take 1-2 days to review the request and information to ensure that this scan is appropriate. Please note that we are unable to offer scans for persons who are asymptomatic or otherwise healthy, i.e. screening healthy people to establish the presence of disease.

Upon approval, an appointment will usually be set within 1 week.

If you need to make arrangements for accommodations at the time of your scan, we are happy to assist.

Initio will assist with spoken language interpreter services, at no cost, to help patients who do not have English as their first language and need additional language support to understanding their booking situation with Initio.

Refund Policy

  1. Refund prior to scan.
    All scans require a deposit of 50% of the total scan fee at the time of booking. Half of the deposit is refundable if the cancellation request is made within 48 hours or more prior to the scan. The deposit is non-refundable in its entirety if a cancellation is made within 48 hours prior to the scan.
  2. Refund after scan has been undertaken.
    After a scan has been performed, there will be no full refund. All costs of performing and interpreting the scan have been incurred by INITIO (including radio-tracer dose, facility, equipment, technical, and professional staff, and the fee for the professional interpretation of the scan).

    INITIO may consider requests for a partial refund on a case-by-case basis following a scan.

Costs

Please note that pricing is in Canadian funds and is subject to change. We are also happy to provide additional information regarding payment options.

Confirmation of appointments incur a booking fee; cancellation of an appointment with 24 hours notice or less, or failure to attend a scheduled appointment will result in a cancellation fee to cover the cost of the radiopharmaceutical and additional administrative services, if applicable.

Payment Options

Initio accepts credit or debit.

Instant financing available via PayBright.